Terms of Service

Service requests are not confirmed appointments

Submitting a request does not create a service agreement, guarantee building approval, reserve a date, or authorize a charge. PawsDeck reviews the building, route, system, access, service scope, availability, and price before confirming enrollment. PawsDeck assigns the service day and arrival window.

Building approval and access

Customers are responsible for providing accurate HOA or property-management requirements and for obtaining any required approval. Service depends on safe, lawful access, suitable parking or loading arrangements, and compliance with building rules. PawsDeck does not guarantee universal HOA approval.

Scope and property conditions

Service covers the pet-relief system and the immediate surrounding area agreed at setup. Visual service-condition records do not constitute a structural inspection, waterproofing certification, engineering assessment, or repair recommendation. Customers must disclose known leaks, unsafe conditions, damaged surfaces, and access restrictions before service.

Pet care and maintenance

Customers remain responsible for their animal's supervision, health, daily solid-waste pickup, and compliance with the provided system-care instructions. Contact PawsDeck if the system is damaged, liquid accumulates unexpectedly, or conditions become unsafe.

Pricing and payments

Website prices describe current starting service options and may change after assessment when size, access, building requirements, or service scope differs. No payment is collected through the current request form. Any future payment or subscription terms will be presented for review before purchase.

Accounts and referrals

Resident and referral-partner accounts are separate from Angel Paws operational access and from any other Services4Pets account. Account access is personal and must not be shared. Referral codes may be used to attribute a prospective resident to the account that shared the code.

A referral becomes eligible for a $25 resident account credit or a $25 partner commission only after the referred resident begins paid PawsDeck service and the referral is validated. Duplicate, self-referred, cancelled, refunded, fraudulent, or previously known customers may be ineligible. Qualified partner commissions are scheduled for the first day of each month. Dashboard figures are records of program activity and are not bank balances or guarantees of payment.

Communications

You may contact us at info@pawsdeck.com or 1-877-621-7297. Our limited SMS program is described in the SMS Consent Policy.