SMS Consent and Opt-In Policy

Program purpose and recipient

PawsDeck uses SMS only to notify a designated Angel Paws USA business representative when a caller leaves a voicemail on 1-877-621-7297. The program has one authorized internal recipient and does not send advertising, promotions, lead-generation messages, or customer marketing.

Verbal or written opt-in workflow

1. The authorized representative provides the mobile number directly to the business administrator.
2. The administrator explains that the number will receive PawDeck voicemail-alert texts, the expected low frequency, and that message and data rates may apply.
3. The representative affirmatively agrees before messaging is enabled.
4. The business records the recipient, number, date, purpose, and consent method in its internal setup record.

Consent applies only to these operational alerts, is not transferred to another program, and may be withdrawn at any time.

Consent disclosure

The administrator reads the following script before enabling messages:

PawDeck can send operational voicemail alerts to the mobile number you provided. We expect no more than 10 messages per month, although frequency varies with incoming calls. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchasing any product or service. Do you agree to receive these alerts? Please answer yes or no.

Messaging is enabled only after the representative answers yes. A no response ends the enrollment process.

Message examples

Confirmation: PawDeck voicemail alerts are enabled. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Alert: PawDeck alert: A caller left a voicemail at 1-877-621-7297. Caller: [phone number]. Please review the Twilio voicemail and return the call. Reply STOP to opt out or HELP for help.

Help: PawDeck voicemail alerts notify an authorized representative about new calls. Call 1-877-621-7297 or email info@pawsdeck.com. Reply STOP to opt out.

Opt-out and support

Reply STOP to end messages. A recipient who opts out will not receive additional program texts unless they provide new affirmative consent. Reply HELP for assistance, call 1-877-621-7297, or email info@pawsdeck.com.

Privacy

Mobile information and consent records are used only to operate and document this program. They are not sold or shared with third parties for their marketing. See the Privacy Policyfor additional information.