01
Monthly Refresh
One scheduled visit each month.
- Fresh-grass replacement
- Tray and support cleaning
- Service confirmation
Fresh Pet-Relief Carefor High-Rise Living.
Scheduled grass replacement, contained waste removal, and professional cleaning for private balconies and shared building pet amenities.
01
Your pet’s backyard in the sky.
We replace used grass, remove collected waste in sealed bags, and clean your pet-relief system and the agreed surrounding area. Fresh grass and a ready-to-use setup complete the visit.
- Fresh real-grass replacement
- Contained waste removal
- System and agreed-area cleaning
02
Designed for contained, cleaner relief.
A removable real-grass surface, washable support, and contained collection tray make scheduled care straightforward. System size and placement are confirmed for your pet and balcony.
Every visit includes a limited visual service-condition record beneath our system—not a structural or waterproofing inspection.
01Fresh grass02Washable support03Protective liner04Sloped collection tray
03
We handle the part nobody wants to.
Used materials leave in sealed bags. We clean the agreed service area using methods suited to its materials, then install fresh grass and check the system before use.
- 01
Remove
Used grass and collected waste are contained and removed in sealed bags.
- 02
Clean
We clean the tray, support, and agreed surrounding area using methods suited to their materials, then remove residue and dry the surfaces.
- 03
Refresh
Fresh grass is installed and the system is checked before it is returned to use.
04
A service built around your building.
Choose a monthly or twice-monthly service rhythm. Final pricing will be shown before enrollment or payment.
02
Twice-Monthly Refresh
Two scheduled visits each month.
- Fresh-grass replacement
- Tray and support cleaning
- Service confirmation
03
Building Partner
Preferred service for participating communities.
- Building service day
- Resident enrollment link
- Management reporting
05
Built for HOA and property-management coordination.
A scheduled pet-relief service with contained waste handling, resident coordination, and service documentation. Access and placement are coordinated with each participating building.
- PawsDeck-assigned service day
- HOA and management approval tracking
- Parking and access coordination
06
Frequently asked questions
Do I need to be home for service?
Not necessarily. If your building authorizes access for PawsDeck on the assigned service day, we can complete the visit while you are away.
What cleaning products do you use?
We aim to minimize detergent use while cleaning thoroughly. Methods depend on the system and balcony finish. Where suitable, steam can be part of the process. Cleaners and any required disinfectants are used according to their instructions, with the pet kept away until the area is ready for use.
How is waste removed?
Used grass and collected waste are contained for removal. Our process uses a urine-absorbing material to help turn collected liquid into a gel for bagged handling. Cleaning water is collected during service.
What area is included?
Your pet-relief system and the immediate surrounding area agreed at setup. Whole-balcony cleaning or repairs require a separate scope.
What do I do between visits?
Pick up solid waste daily, follow the system-care instructions, and contact us if you notice excess liquid, a damaged component, or your pet becomes ill. System size and service frequency depend on your pet’s use and the balcony conditions.
Does this include inspections or waterproofing?
We record visible service conditions around our system. Structural inspections, waterproofing assessments, and repairs are outside this service.
07
Request service for your building
Tell us about your building’s approval, insurance, parking, and access requirements. We will confirm building suitability, service scope, availability, and price before scheduling.
Service request preview. No payment required.